Bullet Proof Heating & Cooling Customer Reviews

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Bulletproof Heating & Cooling
Average rating:  
 30 reviews
 by Fred Bever
Truly Amazing Service

Bullet Proof installed a new furnace, heat pump and water heater for me and the service they provided was truly exceptional. When I initially called to ask if they could have a look at my broken furnace they had someone at my house in a matter of hours while every other HVAC firm I called told me it would be several days before they could get to me. Responding promptly and effectively to any calls I have made to them continued throughout the installation process. All of the staff I have dealt with; office staff, service men and installers have been polite, helpful, knowledgeable and overall a pleasure to deal with. Bullet Proof is clearly a company that puts customer service first. They did a great installation job at a fair price and I am totally confident if I have any problems with my system down the road they will be there for me.

 by Ai G

After reading their reviews I contacted Bulletproof Heating and Cooling as we had an issue with the heating in our unit.
From the beginning they were straightforward about pricing which I appreciated.
Han was the technician sent in and he was thorough, knowledgeable, clean, friendly and was able to find the problem within the hour.
He returned the next day to install the new piece and tada.. the issue was resolved.
The process was easy and scheduling with them wasn't an issue despite my busy schedule. I would definitely recommend Bulletproof Heating and Cooling's services.

 by Monica N

Between the initial phone call from, the Bulletproof team, was patient, timely and transparent. Han reviewed the issue with me, explained options and answered my other questions. He also gave me ideas to continue to improve my other outdated systems, highlighting the value of an energy audit, rebate programs and financing. Additionally, Han resolved my issue with heating quickly as well. Excellent, intelligent and kind service. Thank you Bulletproof.

 by Jim Christy

Called on Civic Day Holiday and spoke to a knowledgeable Customer Service person who took time to understand the problems that I was having with my Google Nest Thermostat. The Technician was booked to come the next morning. Called me 20-minutes in advance as requested. He was promptly to the house and understood the problem and the history of what I had tried. Very quickly diagnosed the wiring issue and rectified it. Ensured that the system was working properly. Even asked if there was anything else that I needed attending to with my HVAC. Very happy with this service call.

 by Heather

Thank you for coming to our rescue Bullet Proof!

We had a leak coming from the Supervent pipe. We have a tankless water heater. Bulut was very professional and came to our house at approximately 2:00 a.m. in the morning to turn the water off and was able to fix the leak! He was fast and efficient. We really appreciate it!

I would definitely recommend Bullet Proof if you are looking for a reliable company.

 by Jessica

These guys are great! Despite being extremely busy they fit me in and assessed and fixed my AC quickly, professionally and honestly and VERY friendly. I highly recommend.

 by Tim Richardson

Had a half dozen site visits for an AC install job and Bullet Proof stood way out. You can tell right away that they put a level of care and attention to detail into the work that others don't.

The team are conscientious about making the full house system work better, not just installing the AC, taking your money and getting outta there. On the install day they were on time, efficient, communicative, and went the extra mile to make everything work perfectly.

The widespread/universal positive reviews of these guys are accurate. Cannot recommend them highly enough!

 by Carole

Your team of professionals made us very happy at the beginning of July
We had the Old Air Conditioner removed and the new one installed the same day
It was a very hot day
Works great we are very happy

 by John

I purchased a Gas Hot Water Tank with Installation from a "Big Box Store". On the installation date no one showed up! I sent out an "All Call Price Check" to 4 local Gas Fitters. Within 1 hour Bullet Proof replied, gave me an estimate, set up an appointment, and on the day of the install completed the job. These are Local Guys who live and service our community. I will be calling them for any HVAC Requirements in the future.

 by Nina & Brian

Doug, I thought I would let you know how happy Nina and I are with the overall service we have received from Bullet Proof. While the quality of the furnace can only be judged over time my interactions with you and the installation team exceeded expectations. My dealing with you in selecting a supplier were noticeably more thorough and professional than any of the other companies we contacted. Your install team were efficient, polite and ensured that we understood all the important information about our new furnace and thermostat.

We have arranged a day for the duct cleaning and hopefully they will perform as well as you and your team.

Thanks, Brian

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